✨ Frequently Asked Questions
📦 How long does shipping take?
We ship from Berlin, Germany. Orders are processed within 1–2 business days.
- Germany: 2–4 business days
- Europe: 3–7 business days
- International: 7–14 business days
🌍 Do you ship internationally?
Yes, ELARA ships worldwide. Shipping fees vary by destination and will be calculated at checkout.
🔁 What is your return policy?
You may return unused products within 14 days of delivery. Items must be in their original condition and packaging. Please see our Refund Policy for full details.
🕶 Are your sunglasses UV-protected?
Absolutely. All ELARA sunglasses come with full UVA & UVB protection, using premium-quality lenses.
💌 How can I contact you?
For any questions, email us at support@elara-eyewear.com or visit our Contact / Help page.
